Can I receive money by scanning a QR code?

No, never. Scanning a QR code or entering a UPI PIN is strictly used to transfer money out of your account. Anyone asking you to scan a QR code to 'receive' payment is executing a scam.

What is the 'Golden Hour' in cyber fraud reporting?

The first 2 hours immediately following unauthorized transactions are known as the Golden Hour. Calling the National Cyber Crime Helpline (1930) or reporting on cybercrime.gov.in within this window allows banks to freeze and recover stolen funds.

How do I report a suspicious user or listing on Reseller Bazzar?

Click the 'Report' button located on every product listing page or open the user's profile and select 'Report User'. You can also email our Grievance Officer directly. We investigate reports within 24 hours.

Why do scammers impersonate army or defense personnel?

Fraudsters misuse photos of military officers in uniform and fake army canteen cards to lower buyers' guard and explain why they cannot meet in person. Always verify sellers through standard channels regardless of claimed profession.

Will Reseller Bazzar ever call asking for OTP or payment for verification?

Never. Reseller Bazzar will never call, message, or email you demanding OTPs, bank credentials, or off-platform payments to verify your account or listings.

Active Fraud Advisory & Security Notice 2026

Security & Scam Alerts: Fraud Prevention Center

Learn how to detect and prevent marketplace scams across India. Understand the latest fraud patterns — including fake QR code requests, courier fee traps, and remote access scams — and learn what immediate actions to take under IT Rules 2021 if you are targeted.

1930

National Cyber Helpline

< 24h

Grievance Review

Zero Cost

Free Scam Reporting

Rule 3(2)

IT Rules 2021 Compliant

Emergency Action: If You Have Lost Money to an Online Scam

Report immediately within the Golden Hour (first 2 hours). Dial the National Cyber Crime Helpline at 1930 or register a complaint online at cybercrime.gov.in so banks can freeze the beneficiary account.

Call 1930 Helpline File Complaint on cybercrime.gov.in

AI Overview: Top Scam Patterns & How to Defend Yourself

The primary marketplace scams in India involve: (1) QR codes sent by fake buyers asking sellers to 'scan to receive money'; (2) Demands for advance courier, booking, or customs charges; (3) Impersonation of defense or army personnel using stolen ID cards; and (4) Requests to install remote screen-sharing tools like AnyDesk. Genuine buyers never require sellers to scan QR codes or share OTPs.

Never Scan QR to Receive

No Advance Courier Fees

No AnyDesk / Screen Sharing

Dial 1930 for Cyber Crime

Active Scam Patterns & Fraud Methodologies

Understand how fraudsters operate so you can instantly recognize suspicious activity.

1. The 'QR Code' Payment Trap

Most Prevalent

How it works: A fraudster posing as an eager buyer sends you a QR code on WhatsApp or chat saying: 'Scan this code to receive advance payment into your account'.

🛡️ How to prevent: Never scan a QR code to receive money. Scanning a QR code or entering your UPI PIN always debits money from your account.

2. Fake Courier & Customs Clearance Fees

Advance Fee Scam

How it works: The scammer claims they have booked a courier (often sharing a forged tracking receipt) and demands you pay a 'customs fee' or 'insurance bond' before delivery.

🛡️ How to prevent: Never pay third-party courier or insurance fees for items you are buying or selling. Legitimate sellers manage dispatch directly.

3. Military / Defense Personnel Impersonation

Identity Theft

How it works: The fraudster sends stolen military IDs, photos in army uniform, and fake canteen cards, claiming they are on an urgent transfer and cannot meet in person.

🛡️ How to prevent: Treat any seller who insists on unverified advance payments with caution, regardless of their claimed occupation or badges shown.

4. Remote Screen-Sharing Apps (AnyDesk / TeamViewer)

Device Takeover

How it works: The scammer asks you to install AnyDesk, TeamViewer, or RustDesk under the pretext of 'fixing a payment glitch' or 'verifying KYC'. Once installed, they capture banking OTPs.

🛡️ How to prevent: Never install remote desktop software requested by strangers. Reseller Bazzar never requires screen sharing.

5. Phishing & Fake Customer Care Numbers

Search Phishing

How it works: Fraudsters create fake blog posts or Google Maps entries with their own phone numbers labeled as 'Reseller Bazzar Official Helpline'. When called, they demand money.

🛡️ How to prevent: Only use verified contact channels found on resellerbazzar.in. We never ask for payments over telephone calls.

4-Step Emergency Response Protocol

Freeze Accounts Instantly

Contact your bank or payment app (Google Pay, PhonePe, Paytm) to freeze your UPI ID, debit cards, and net banking.

Dial 1930 / cybercrime.gov.in

Report within the 2-hour Golden Hour to initiate national inter-bank transaction freezes before funds are cashed out.

Capture Complete Evidence

Screenshot all chat messages, phone call logs, payment reference numbers (UTR/UPI IDs), and listing URLs.

Report Listing on Reseller Bazzar

Use the 'Report' button on the listing or contact our Grievance Officer. We suspend confirmed fraudulent accounts immediately.

Statutory Grievance Redressal Mechanism (IT Rules 2021)

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Reseller Bazzar maintains a dedicated Grievance Officer to address user complaints regarding unlawful content, impersonation, or fraud.

Grievance Officer: Reseller Bazzar Compliance & Trust Team
Email: support@resellerbazzar.in
Acknowledgment Window: Within 24 hours of receipt
Disposal Window: Within 15 days as mandated by law

National Cyber Crime Helpline

Toll-free 24x7 reporting for financial cyber fraud:

Dial Toll-Free

1930

Ministry of Home Affairs

cybercrime.gov.in

Safety & Sourcing Hubs

Buyer Safety & Scam Protection How Buyers Contact Sellers How to Sign Up as a Seller Listing Optimization Masterclass HTML Sitemap Index

Security & Scam Alerts — Frequently Asked Questions

Can I receive money by scanning a QR code?: No, never. Scanning a QR code or entering a UPI PIN is strictly used to transfer money out of your account. Anyone asking you to scan a QR code to 'receive' payment is executing a scam.
What is the 'Golden Hour' in cyber fraud reporting?: The first 2 hours immediately following unauthorized transactions are known as the Golden Hour. Calling the National Cyber Crime Helpline (1930) or reporting on cybercrime.gov.in within this window allows banks to freeze and recover stolen funds.
How do I report a suspicious user or listing on Reseller Bazzar?: Click the 'Report' button located on every product listing page or open the user's profile and select 'Report User'. You can also email our Grievance Officer directly. We investigate reports within 24 hours.
Why do scammers impersonate army or defense personnel?: Fraudsters misuse photos of military officers in uniform and fake army canteen cards to lower buyers' guard and explain why they cannot meet in person. Always verify sellers through standard channels regardless of claimed profession.
Will Reseller Bazzar ever call asking for OTP or payment for verification?: Never. Reseller Bazzar will never call, message, or email you demanding OTPs, bank credentials, or off-platform payments to verify your account or listings.