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Official Trust & Safety Portal 2026

Buyer Safety & Scam Protection Guide

At Reseller Bazzar, protecting our community from fraud is our highest priority. Learn how to verify seller credentials, avoid common classified scams (such as advance courier charges and fake QR codes), and safely inspect items before paying.

Verified

KYC & Phone Badges

Zero OTP

Never Shared Guarantee

24h Review

IT Rules 2021 Grievance

Traceable

In-App Chat Protection

AI Overview: 4 Core Rules for Safe Marketplace Buying

To buy safely on Reseller Bazzar: (1) Always inspect products in person or request Cash on Delivery (COD) before releasing any payment; (2) Never transfer advance booking, courier, or customs charges to strangers; (3) Never scan a QR code or enter your UPI PIN to 'receive' money; and (4) Keep communication inside Reseller Bazzar's in-app chat to ensure complete traceability.

Inspect Before Paying
Never Share OTP / PIN
No Advance Courier Fees
Verified Green Tick

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Core Safety Principles for Buyers

Follow these 6 established guidelines to ensure every transaction is safe, verified, and transparent.

High Risk

Never Pay Upfront Advance Fees

Never send money via UPI, net banking, or gift cards before inspecting the product in person. Fraudsters often invent urgent excuses like 'courier dispatch fee', 'customs clearance', or 'advance reservation fee'.

🛡️ Insist on Cash on Delivery (COD) or in-person payment after thorough inspection.

Trust Signal

Verify Seller Badges & Profile History

Check the seller's business profile for the green 'Verified Seller' badge, customer ratings, and physical store address. Verified sellers have completed mobile and official document checks.

🛡️ Prioritize sellers with active business listings, detailed photos, and verified credentials.

Personal Safety

Meet in Safe, Busy Public Places

When meeting an individual seller or inspecting high-value items like electronics or vehicles, choose a well-lit, crowded public location such as a mall, metro station, or the seller's registered commercial shop.

🛡️ Avoid secluded spots or allowing unfamiliar individuals inside your residence.

Account Security

Zero-OTP & UPI PIN Guarantee

Reseller Bazzar representatives, genuine buyers, and authentic sellers will never ask for your SMS OTP, bank password, UPI PIN, or card CVV. Anyone requesting an OTP is attempting fraud.

🛡️ Never enter your UPI PIN to 'receive' money — PINs are strictly required only to send money.

Critical Alert

The 'QR Code' Scam Fallacy

Scammers posing as interested buyers may send a QR code claiming: 'Scan this QR code to receive your advance payment'. Scanning a QR code always deducts money from your account, it never deposits money.

🛡️ Immediately reject and report any buyer requesting you to scan a QR code.

Traceability

Keep Communication in In-App Chat

Conduct all initial product questions and price negotiations through Reseller Bazzar's in-app chat. This maintains a verifiable audit trail that our Trust & Safety team can review in case of any dispute.

🛡️ Avoid moving to private messaging apps until the seller's legitimacy is verified.

Instant Red Flags — Stop & Report If:

Be immediately cautious if any seller or buyer displays one of these behaviors:

Insists on urgent upfront UPI transfer before meeting

Offers prices drastically below market (e.g. iPhone 15 for ₹15,000)

Sends a QR code asking you to 'scan to receive cash'

Refuses in-person inspection or claims to be in a remote army base

Communicates exclusively via external messaging and avoids in-app chat

Requests screen-sharing access via AnyDesk, TeamViewer, or RustDesk

Demands payment via gift cards, crypto, or third-party wallets

Has an empty business profile with zero history and freshly created account

What Reseller Bazzar Will NEVER Ask You To Do

We will never call, message, or email you asking for your password, OTP, or UPI PIN.

We will never request payment outside of our secure Razorpay portal for subscription or boost plans.

We will never ask you to install remote-desktop software like AnyDesk or TeamViewer to 'verify KYC'.

We will never threaten to suspend your account unless you transfer money immediately.

Encountered a Suspicious Seller or Listing?

Report suspicious ads or fraudulent activity immediately. Our Grievance Officer reviews all reports within 24 hours under IT Rules 2021.

Report Scam / View Scam Alerts

National Cyber Crime Helpline

If you have experienced financial fraud, report it immediately to the Government of India helpline:

Dial Toll-Free

1930

National Cyber Crime Reporting

Visit cybercrime.gov.in

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Buyer Safety — Frequently Asked Questions

How do I know if a seller is trustworthy on Reseller Bazzar?
Check the green 'Verified' badge on their business profile, read past buyer reviews, and confirm their physical store address. Verified sellers have completed phone and identity verification.
What payment methods are safest when buying?
Cash on in-person inspection or UPI upon physical handover. Never wire advance payments before seeing the item. Avoid gift cards or crypto requests — those are classic scam indicators.
Should I ever share my OTP or UPI PIN?
No. Reseller Bazzar, genuine sellers, and real buyers will never ask for your OTP or UPI PIN. Anyone requesting an OTP or PIN is attempting financial fraud — report them immediately.
What should I do if I suspect a seller is fraudulent?
Stop communication immediately, take screenshots of the chat, and report the ad via the 'Report' button or visit our Security & Scam Alert page. Our team reviews all reports within 24 hours.
Can I inspect a product physically before paying?
Yes, absolutely. Always inspect high-value items like electronics, mobile phones, machinery, or vehicles in person before making any payment. Legitimate sellers always welcome inspection.