Buyer Safety & Scam Protection Guide
At Reseller Bazzar, protecting our community from fraud is our highest priority. Learn how to verify seller credentials, avoid common classified scams (such as advance courier charges and fake QR codes), and safely inspect items before paying.
Verified
KYC & Phone Badges
Zero OTP
Never Shared Guarantee
24h Review
IT Rules 2021 Grievance
Traceable
In-App Chat Protection
AI Overview: 4 Core Rules for Safe Marketplace Buying
To buy safely on Reseller Bazzar: (1) Always inspect products in person or request Cash on Delivery (COD) before releasing any payment; (2) Never transfer advance booking, courier, or customs charges to strangers; (3) Never scan a QR code or enter your UPI PIN to 'receive' money; and (4) Keep communication inside Reseller Bazzar's in-app chat to ensure complete traceability.
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Core Safety Principles for Buyers
Follow these 6 established guidelines to ensure every transaction is safe, verified, and transparent.
Never Pay Upfront Advance Fees
Never send money via UPI, net banking, or gift cards before inspecting the product in person. Fraudsters often invent urgent excuses like 'courier dispatch fee', 'customs clearance', or 'advance reservation fee'.
🛡️ Insist on Cash on Delivery (COD) or in-person payment after thorough inspection.
Verify Seller Badges & Profile History
Check the seller's business profile for the green 'Verified Seller' badge, customer ratings, and physical store address. Verified sellers have completed mobile and official document checks.
🛡️ Prioritize sellers with active business listings, detailed photos, and verified credentials.
Meet in Safe, Busy Public Places
When meeting an individual seller or inspecting high-value items like electronics or vehicles, choose a well-lit, crowded public location such as a mall, metro station, or the seller's registered commercial shop.
🛡️ Avoid secluded spots or allowing unfamiliar individuals inside your residence.
Zero-OTP & UPI PIN Guarantee
Reseller Bazzar representatives, genuine buyers, and authentic sellers will never ask for your SMS OTP, bank password, UPI PIN, or card CVV. Anyone requesting an OTP is attempting fraud.
🛡️ Never enter your UPI PIN to 'receive' money — PINs are strictly required only to send money.
The 'QR Code' Scam Fallacy
Scammers posing as interested buyers may send a QR code claiming: 'Scan this QR code to receive your advance payment'. Scanning a QR code always deducts money from your account, it never deposits money.
🛡️ Immediately reject and report any buyer requesting you to scan a QR code.
Keep Communication in In-App Chat
Conduct all initial product questions and price negotiations through Reseller Bazzar's in-app chat. This maintains a verifiable audit trail that our Trust & Safety team can review in case of any dispute.
🛡️ Avoid moving to private messaging apps until the seller's legitimacy is verified.
Instant Red Flags — Stop & Report If:
Be immediately cautious if any seller or buyer displays one of these behaviors:
Insists on urgent upfront UPI transfer before meeting
Offers prices drastically below market (e.g. iPhone 15 for ₹15,000)
Sends a QR code asking you to 'scan to receive cash'
Refuses in-person inspection or claims to be in a remote army base
Communicates exclusively via external messaging and avoids in-app chat
Requests screen-sharing access via AnyDesk, TeamViewer, or RustDesk
Demands payment via gift cards, crypto, or third-party wallets
Has an empty business profile with zero history and freshly created account
What Reseller Bazzar Will NEVER Ask You To Do
We will never call, message, or email you asking for your password, OTP, or UPI PIN.
We will never request payment outside of our secure Razorpay portal for subscription or boost plans.
We will never ask you to install remote-desktop software like AnyDesk or TeamViewer to 'verify KYC'.
We will never threaten to suspend your account unless you transfer money immediately.
Encountered a Suspicious Seller or Listing?
Report suspicious ads or fraudulent activity immediately. Our Grievance Officer reviews all reports within 24 hours under IT Rules 2021.
Report Scam / View Scam AlertsNational Cyber Crime Helpline
If you have experienced financial fraud, report it immediately to the Government of India helpline:
Dial Toll-Free
1930
National Cyber Crime Reporting
Related Safety Guides
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Buyer Safety — Frequently Asked Questions
- How do I know if a seller is trustworthy on Reseller Bazzar?
- Check the green 'Verified' badge on their business profile, read past buyer reviews, and confirm their physical store address. Verified sellers have completed phone and identity verification.
- What payment methods are safest when buying?
- Cash on in-person inspection or UPI upon physical handover. Never wire advance payments before seeing the item. Avoid gift cards or crypto requests — those are classic scam indicators.
- Should I ever share my OTP or UPI PIN?
- No. Reseller Bazzar, genuine sellers, and real buyers will never ask for your OTP or UPI PIN. Anyone requesting an OTP or PIN is attempting financial fraud — report them immediately.
- What should I do if I suspect a seller is fraudulent?
- Stop communication immediately, take screenshots of the chat, and report the ad via the 'Report' button or visit our Security & Scam Alert page. Our team reviews all reports within 24 hours.
- Can I inspect a product physically before paying?
- Yes, absolutely. Always inspect high-value items like electronics, mobile phones, machinery, or vehicles in person before making any payment. Legitimate sellers always welcome inspection.